Sub-Processors - PAR Technology
Subprocessors
ParTech, Inc. and its subsidiaries, (collectively, “ParTech”) may utilize subprocessors to assist in the delivery and support of the services to its customers. A subprocessor is a third-party authorized by ParTech to process Personal Information (as such term is defined in ParTech’s Master Services Agreement, Master Products and Services Agreement, License and Subscription Services Agreement, Data Processing Addendum, Data Processing Agreement or other document that references this list of subprocessors) (collectively, “Agreement”), between ParTech and its customers or as defined in ParTech’s Privacy Policy. ParTech’s current list of subprocessors for each of its products is below and may be updated by ParTech from time to time. This list of subprocessors, specifically, subprocessors for the ParTech Services set forth below is incorporated into and made a part of any such Agreement and will be approved subprocessors under the Agreement. Additionally, ParTech may collect and share Personal Information as defined in ParTech’s Privacy Policy through other subprocessors set forth below. The subprocessors listed below are used to deliver the ParTech Services.
PAR POS Services:
| Sub-Processor | Nature and Purpose of Processing | Location |
|---|---|---|
| Amazon Web Services | Hosting | USA |
| TokenEx, Inc. | Credit card tokenization | USA |
| Data Dog, Inc. | Application monitoring, logging and observability | USA |
| New Relic, Inc. | Application monitoring, logging and observability | USA |
| Google, LLC | Mapping services, product usage analytics | USA |
No sub-processors found! Try adjusting your filters.
PAR® Clear Drive-Thru Communications Services
| Sub-Processor | Nature and Purpose of Processing | Location |
|---|---|---|
| Amazon Web Services | Hosting | USA |
No sub-processors found! Try adjusting your filters.
PAR OPS Services:
| Sub-Processor | Nature and Purpose of Processing | Location |
|---|---|---|
| Amazon Web Services | Hosting | USA |
| Data Dog, Inc. | Application monitoring, logging and observability | USA |
| Microsoft Azure | Hosting | USA |
| Microsoft | Support | USA |
| UltraDNS | Used for delivering high scalability DNS | USA |
| Digicert | Used for Data Central SSL certificates | |
| ArcESB | Used for AS2 connects to EDI food suppliers | USA |
| Zaru | Outsourced OCR (optical character recognition) for image-to-data invoice processing | USA |
| PTSG Ukraine LLC | Data Central software development staff | Ukraine |
| Nexmo (by Vonage) | SMS sending for alerts | USA |
| Sendgrid | Email sending | USA |
| ProProfs | KnowledgeBase training software | USA |
| Sentry (Functional Software, Inc.) | Except logging, monitoring, and notification | USA |
| Panda Security | Security Monitoring | USA |
| Netrio | Managed Service Provider | USA |
| Hot Jar | Product Experience Analytics | Malta |
| Bit Defender | Security Monitoring | Santa Clara CA & Bucharest Romania |
No sub-processors found! Try adjusting your filters.
Other PAR OPS Sub-Processors:
| Sub-Processor | Nature and Purpose of Processing | Location |
|---|---|---|
| Salesforce | Used by Data Central sales team to gather and organize sales prospects | USA |
| Zendesk | Ticketing system for Customer support (limited Personal Data for support services) | USA |
| Salesloft | Call recording & analytics | USA |
| Gong | Call recording & analytics | USA |
| CloudCoach | Implementation tool | USA |
No sub-processors found! Try adjusting your filters.
PAR®Drive-Thru Timer Services:
| Sub-Processor | Nature and Purpose of Processing | Location |
|---|---|---|
| Intagelo Systems US, Inc. | Development, management and maintenance of servers | USA |
No sub-processors found! Try adjusting your filters.
PAR Ordering Services:
| Sub-Processor | Nature and Purpose of Processing | Location |
|---|---|---|
| Amazon Web Services EMEA SARL | Hosting | Luxemburg |
| Amplitude, Inc. | Product analytics | USA |
| Elastic International B.V. | Data analysis | Netherlands |
| Google Analytics (Google Ireland Ltd.) | Analytics | Ireland |
| Google Firebase (Google Cloud EMEA Ltd.) | Analytics | Ireland |
| Google Maps Geolocation Services (Google Cloude EMEA Ltd.) | Distant metrics API to calculate delivery travel time for orders | Ireland |
| Google Maps Places (Google Cloud EMEA Ltd.) | Auto complete API used to auto complete delivery address | Ireland |
| Inspectlet, Inc. | Session recording and A/B testing | USA |
| Loggly (SolarWinds Worldwide LLC) | Cloud based log management and analytics | USA |
| MENU Technologies d.o.o. | Development and support services | Serbia |
| Mode Analytics, Inc. | Data analysis | USA |
| Sentry (Functional Software, Inc.) | Except logging, monitoring, and notification | USA |
| Spreedly, Inc. | Payments orchestration on orders processed | USA |
| Telesign Corp. | SMS-messages for notifications on orders processed | USA |
| Twilio Ireland Ltd. | Communications APIs | Ireland |
| CloudCoach | Implementation tool | USA |
No sub-processors found! Try adjusting your filters.
PAR® Pay Services:
| Sub-Processor | Nature and Purpose of Processing | Location |
|---|---|---|
| Aurus, Inc. | Hosting, server monitoring, security monitoring, support, providing web portal | USA |
No sub-processors found! Try adjusting your filters.
PAR® Punchh Services:
| Sub-Processor | Nature and Purpose of Processing | Location |
|---|---|---|
| Sendgrid | Email sending | USA |
| Airbrake | Error monitoring and reporting | USA |
| Amazon Web Services, Inc. (AWS) | Hosting and IaaS | USA, UK, or EU depending on the specific AWS region of each Punchh deployment Customer has elected to utilize. |
| Briskminds | Outsourced software development services (limited Personal Data for testing purposes) | India |
| CloudFlare | Security and anti-fraud protections | USA |
| Databricks | Database and analytics | USA |
| FiveTran | Data transformation and data migration | USA |
| nClouds | Infrastructure monitoring services | USA |
| New Relic | Infrastructure logs, metrics, and alerts | USA |
| Punchh Tech India Private Ltd. | Punchh DevOps and software development staff. | India |
| PAR Canada, ULC | Punchh software development staff | Canada |
| RootQuotient | Outsourced software development services (limited Personal Data for testing purposes) | Canada |
| Snowflake Computing | Database and analytics | USA, UK, or EU depending on the specific AWS region of each Punchh deployment Customer has elected to utilize. |
| Tableau Software | Hosted reporting and analytics | USA |
| Typeform | Customer feedback forms and surveys | Spain |
| Pendo | Product Experience Analytics | USA |
No sub-processors found! Try adjusting your filters.
PAR® Retail Services:
| Sub-Processor | Nature and Purpose of Processing | Location |
|---|---|---|
| Data Dog, Inc. | Application monitoring, logging and observability | USA |
| Sentry (Functional Software, Inc.) | Except logging, monitoring, and notification | USA |
| Amazon Web Services, Inc. (AWS) | Hosting and IaaS | USA, UK, or EU depending on the specific AWS region of each Punchh deployment Customer has elected to utilize. |
| Databricks | Database and analytics | USA |
| Atlassian Pty Ltd | Ticketing system for hosting support (limited Personal Data for support services) | USA |
| Firebase Inc. | Push Notifications for Android and Apple devices | USA |
| Freshworks Inc. | Stuzo's helpdesk ticketing system | USA |
| Google Analytics | Application and web analytics | USA |
| Google Workspace | Email and document management | USA |
| HubSpot, Inc. | Customer Relationship Management platform. | USA |
| Kount Inc. | Fraud detection and prevention | USA |
| LexisNexis Risk Solutions FL Inc. | Age Verification | USA |
| RudderStack, Inc. | Application and web analytics | USA |
| Salesforce Inc. | Tableau reporting and business analytics | USA |
| StrongDM Inc. | IaaS | USA |
| Twilio Inc. | Inbound and outbound SMS communications, Phone calls for OTP delivery, and SendGrid for Outbound emails | USA |
| Zoom Info | Prospect lists and info | USA |
No sub-processors found! Try adjusting your filters.
Other PAR® Punchh Services Sub-Processors:
| Sub-Processor | Nature and Purpose of Processing | Location |
|---|---|---|
| Salesforce | Used by Data Central sales team to gather and organize sales prospects | USA |
| Typeform | Customer feedback forms and surveys | Spain |
| Zendesk | Ticketing system for Customer support (limited Personal Data for support services) | USA |
| Atlassian Jira | Ticketing system for hosting support (limited Personal Data for support services) | USA |
| Stoplight | Used to run portions of the Punchh Developer Portal | USA |
| Stack Overview | Used to run portions of the Punchh Developer Community | USA |
| Pendo | Product Experience Analytics | USA |
No sub-processors found! Try adjusting your filters.